Utah Public Procurement Place U3P #AS27-11

Utah Division of Water Rights seeks Automated ADA Document Accessibility SaaS Solution

Utah’s Division of Water Rights (DWRi), part of the Department of Natural Resources, is seeking a scalable, automated document accessibility SaaS platform to ensure ADA and WCAG 2.1 Level AA compliance for public PDF records. - Government Buyer: - Utah Department of Natural Resources - Division of Water Rights (DWRi) - OEMs and Vendors: - No specific OEMs or vendors named; open to all qualified SaaS providers - Products/Services Requested: - Automated ADA Document Accessibility SaaS platform - Must process ~6.5 million existing PDFs and ~83,000 new PDFs annually - AI-assisted OCR and automated file discovery - Hybrid proactive and on-demand accessibility remediation - Integration with DWRi’s website and document repository - Administrative dashboard and analytics - Training and ongoing support for DWRi staff - Security compliance (SOC 2 Type II or FedRAMP) - Unique/Notable Requirements: - Strict compliance with WCAG 2.1 Level AA and ADA - No manual file management required by DWRi staff - Preservation of original legal records - Lightweight integration (JavaScript, REST API) - Extensible to other divisions within the Department of Natural Resources - Tiered, fixed-price subscription with guaranteed pricing for five years - Detailed reporting and analytics - Initial implementation, configuration, and system verification within first four months - Ongoing operation and support post-system launch

Description

This RFP seeks a scalable, subscription-based automated document-accessibility SaaS platform to integrate with the Utah Division of Water Rights' website and document repository. The solution must provide accessible digital representations of public PDF records in compliance with ADA and WCAG 2.1 Level AA standards. The contract term is five years with guaranteed pricing. The platform should automate processing of approximately 6.5 million existing PDFs and 83,000 new PDFs annually, offering both proactive and on-demand accessibility remediation. The system must include administrative dashboards, analytics, and seamless integration capabilities.

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