SAM #HT003826SCAOI0001

Special Notice: End User Services (EUS) Application, Workflow, Adoption, and Change Support (AWACS) for Defense Health Agency

This opportunity is a Special Notice from the Defense Health Agency (DHA) for End User Services (EUS) Application, Workflow, Adoption, and Change Support (AWACS). - Government Buyer: - Defense Health Agency (DHA), Portfolio Acquisition Executive, Medical Digital Solutions (PAE MDS) - Contracting Office-DHMS, Rosslyn, Virginia - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Products/Services Requested: - Unified user experience, continuous enablement, and enduring capability support for DHA digital systems - Outcome-based EUS delivery and support services - No specific products, part numbers, or quantities provided - Unique/Notable Requirements: - First competed requirement under DHA Enterprise-Wide Commercial Solutions Opening (CSO HT003826SC005) - Rapid solicitation and evaluation timeline - Phase-gate evaluation strategy - Emphasis on modernization and unified support - Offerors should review related materials on SAM.gov for context, including 11 User Domains and 8 Service Pillars

Description

1. PURPOSE & SCOPE CLARIFICATION

The purpose of this Special Notice is to advise industry that the PAE MDS intends to release Area of Interest (AoI) #01: EUS – AWACS in the coming days.

Scope Clarification:

In July 2026 PEO DHMS became PAE MDS. While other recent PAE MDS /PEO DHMS acquisitions focus on the initial fielding and implementation of major systems to multiple sites, EUS AWACS is specifically designed to provide a unified user experience, continuous enablement, and enduring capability support throughout the system's operational lifecycle.

This AoI will be the first requirement competed under the recently published DHA Enterprise-Wide Commercial Solutions Opening (CSO HT003826SC005 / https://sam.gov/workspace/contract/opp/cd16b90540b7407fb4de1e028cea74d4/view).

2. BACKGROUND & CONTEXT

On June 18, 2026, PAE MDS/PEO DHMS hosted an Industry Day detailing the transition from legacy, labor-intensive support contracts to a unified, outcome-based EUS delivery model. (https://sam.gov/workspace/contract/opp/a2786ce585874416aa11734702f81f56/view)

Offerors are highly encouraged to review the EUS Fact Sheet, Industry Day Presentation, and the Industry Day Q&A Matrix currently posted on SAM.gov (https://sam.gov/workspace/contract/opp/a2786ce585874416aa11734702f81f56/view) to understand the strategic context, 11 User Domains, and 8 Service Pillars that inform this upcoming AoI.

3. UPCOMING SOLICITATION TIMELINE (ANTICIPATED)

To maintain momentum and execute this modernization effort, the Government anticipates a highly compressed solicitation, evaluation, and award timeline. The AoI will utilize a Phase-Gate evaluation strategy.

Please be advised of the following anticipated timelines upon official release of AoI #01:

Questions: Industry will have approximately two (2) business days from the release of the AoI to submit questions.

Phase 1 Whitepapers: Industry will have approximately ten (10) calendar days from the release of the AoI to submit Phase 1 Whitepapers (Maximum 10 pages, plus a 2-page Continuity Crosswalk).

4. ACTION FOR INDUSTRY

This notice is for informational and planning purposes only and does not constitute a formal solicitation. No whitepapers or proposals are being requested at this time.

Interested vendors are strongly encouraged to use this advance notice to review the overarching CSO and historical Industry Day materials, formulate teaming arrangements, and prepare for a rapid Phase 1 turnaround.

***

SAM Search tags: DHMS, DHMSM, JOMIS, PEO DHMS, PAE MDS, EUS, End User Services, DHA

View original listing