Quebec SEAO #2026-062-9550-CS-AOP

Technical Support and Maintenance for Mitel Telephone Systems – CISSS de Lanaudière

The Centre intégré de santé et de services sociaux de Lanaudière, a Quebec government health agency, is seeking technical support and maintenance services for Mitel telephone systems. - Government Buyer: - Centre intégré de santé et de services sociaux de Lanaudière (CISSS de Lanaudière) - Covers Lanaudière region and sub-regions: Matawinie, Montcalm, Joliette, L’Assomption, Les Moulins, Autray - OEM Highlight: - Mitel is the only Original Equipment Manufacturer (OEM) specified - Vendors/Eligibility: - Only bidders with Mitel Platinum or Gold partner status are eligible - Products/Services Requested: - Technical support and maintenance services for all Mitel telephone systems - No specific Mitel models or part numbers listed - Notable Requirements: - Certified expertise with Mitel products is mandatory (Platinum or Gold partner status) - Contract covers multiple health facilities across several regions - Estimated Contract Value: - CAD 380,000 - Contract Duration: - Three years, with an option to extend for two additional years

Description

This solicitation is for technical services to support and maintain all telephone systems manufactured by Mitel. The contract requires the bidder to have Platinum or Gold partner status with Mitel. The contract duration is three years with an option to extend for two additional years. The delivery region includes Lanaudière and additional regions such as Matawinie, Montcalm, Joliette, L’Assomption, Les Moulins, and Autray.

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