Opportunity
CanadaBuys #AB-2026-05692
City of Calgary RFP for Tax Systems Modernization Solution
Posted
August 12, 2026
Respond By
September 15, 2026
Identifier
AB-2026-05692
NAICS
541511, 541512
The City of Calgary is seeking a comprehensive tax billing solution to modernize and consolidate its current tax systems. - Government Buyer: - City of Calgary (municipal government, Alberta, Canada) - Products/Services Requested: - Implementation of a tax billing solution to replace and consolidate PTWEB and BTOOLS platforms - Solution must support: - Management of property taxes (residential and non-residential), business taxes, and various tax classes/subclasses - Multiple payment options, including the Tax Installment Payment Plan (TIPP) - Integration with the CAMA property assessment system and the City's customer portal - Improved operational efficiency and billing accuracy - Unique/Notable Requirements: - System integration with existing assessment and customer portal software - Support for multiple tax types and payment plans - Open competitive bidding under the Canada-European Union Comprehensive Economic and Trade Agreement (CETA) - Long contract duration (estimated 167 months) - No specific OEMs or vendors are named in the notice.
Description
The City of Calgary is seeking proposals from qualified vendors to implement a tax billing solution that consolidates the functionalities of two existing platforms—PTWEB and BTOOLS—into either a single integrated system or two separate but connected systems. The solution should support analysis and management of property taxes (residential and non-residential), business taxes, and various other tax classes including subclasses. It must support multiple payment options, including the City's Tax Installment Payment Plan (TIPP), and integrate with the property assessment software, CAMA system, and customer portal to improve operational efficiency and billing accuracy. The contract duration is estimated at 167 months starting from January 1, 2027. The procurement method is competitive open bidding under the Canada-European Union Comprehensive Economic and Trade Agreement (CETA).