Quebec SEAO #20162148

Cisco Unified Communication System Maintenance and Support for Université Laval

Université Laval is seeking maintenance and support services for its Cisco unified communication systems. - Government buyer: Université Laval (Québec, Capitale-Nationale region) - OEM highlighted: Cisco - Products/services requested: - Maintenance and technical support for Cisco unified communication systems - Licenses for rights of use, including UCCX (Unified Contact Center Express) for call centers - Notable requirements: - Services must be provided under a Cisco Enterprise Agreement - The contract is valued at 357,327 CAD - All detailed product and service requirements are referenced in attached documents (not provided here) - Trade agreements: Québec-Ontario Agreement (ACCQO) and Canadian Free Trade Agreement (CFTA) apply

Description

This solicitation is for the maintenance and support under an "Entreprise Agreement" for Cisco unified communication systems. The contract involves acquiring licenses for usage rights and support, including UCCX for call centers. The contract duration is 12 months, and the estimated value is 357,327 CAD. The work is to be performed in the Capitale-Nationale region, with delivery and opening locations specified in Quebec, Canada.

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