Quebec SEAO #20160388

Technical Support Services for C2 Ticketing Tool for Quebec Health Ministry

The Ministère de la Santé et des Services sociaux (Ministry of Health and Social Services) of Quebec is seeking technical support services for its C2 ticketing tool and service center. - Government Buyer: - Ministère de la Santé et des Services sociaux (Quebec Ministry of Health and Social Services) - Services to be delivered in Capitale-Nationale and Montréal regions - Products/Services Requested: - Technical support services for the C2 ticketing tool and service center - 36-month contract duration - Requirements: - Open to IT and technical support suppliers with a place of business in Quebec or eligible territories - Bidders must provide a valid tax compliance certificate from Revenu Québec - Demonstrated past performance and contractual compliance required - Standard public procurement specifications and support documents apply - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Estimated contract value: approximately CAD 2,746,600 - Notable: This is part of Quebec's public procurement process and focuses on ongoing technical support for a critical IT service management tool

Description

This solicitation is for technical services providing support for the service center and the ticketing tool C2. The contract duration is 36 months with an estimated value of CAD 2,746,600. The services will be delivered primarily in the Capitale-Nationale and Montréal regions. Bidders must have a place of business in Quebec or applicable territories and include a valid tax compliance certificate from Revenu Québec. The tender is part of Quebec's public procurement process and includes standard specifications and support documents.

View original listing