SAM #SP470925F0037P00004

Six-Month Sole-Source Extension of Professional Services for DLA Enterprise Workflow Support Capability (EWSC)

This opportunity is a six-month sole-source extension of professional services for the Defense Logistics Agency's Enterprise Workflow Support Capability (EWSC), provided by Phoenix Data Security, Inc. - The EWSC is an enterprise-wide information system supporting about 1,000 users globally, focused on workflow automation and business process tracking. - The extension ensures continuity of engineering and technical support, sustaining and enhancing the EWSC system. - Phoenix Data Security, Inc. is cited for unique expertise and prior investment protection; interruption of services poses operational risks. - No specific product part numbers or purchase quantities are listed; the requirement is strictly for professional and technical services. - The extension is executed under FAR 52.217-8, Option to Extend Services, maintaining current scope and pricing. - The period of performance is six months beyond the current contract term. - The government buyer is DLA Information Operations (J6), DLA Contracting Service Office - Philadelphia. - No competing OEMs or products are named, but similar workflow automation and enterprise support services could be offered by other IT service providers.

Description

DLA Information Operations has a requirement to extend current professional services assisting with the Enterprise Workflow Support Capability (EWSC) and to provide associated technical support by a period of six (6) months. EWSC is an enterprise-wide Information System (I.S.) whose mission is to support DLA customers by providing tailored software solutions to assist in performing individual business processes and/or meet workflow-based business requirements. EWSC is considered an administrative enabler, providing DLA customers real-time data exchanges with the ability to implement business processes, track metrics, and automate work products’ efficacy, thereby improving productivity and reducing costs incurred to the Government. The current iteration of EWSC consists of a multi-tenant virtual infrastructure supporting approximately 1,000 end users world-wide and around the clock.

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