Virginia's eProcurement Marketplace #QQ 126310

Atalasoft DotImage Software Maintenance and WingScan Server Renewal for Virginia DMV

The Virginia Department of Motor Vehicles (DMV) is seeking maintenance and renewal services for Atalasoft DotImage Software and WingScan Server. - Government Buyer: - Virginia Department of Motor Vehicles (DMV), Richmond Headquarters - OEMs and Vendors: - Atalasoft (OEM for DotImage Software and WingScan Server) - Products/Services Requested: - Maintenance and support for Atalasoft DotImage Software - Renewal of WingScan Server maintenance - Services include: - Access to support engineers during normal business hours - Priority response via support portal (typically within 1-2 hours) - Upgrade protection for all covered software - Hot fixes provided before maintenance releases - Unique/Notable Requirements: - Emphasis on rapid support response and upgrade protection - Hot fixes delivered prior to full maintenance releases - No specific part numbers or quantities provided - Contract Term: - One-year period - Solicitation Type: - Quick Quote for non-professional technology services

Description

This solicitation is for the maintenance and renewal of Atalasoft DotImage Software and WingScan Server. The maintenance service includes access to support engineers during normal business hours or priority response through a support portal, typically within an hour or two during business hours. Subscribers receive upgrade protection for all covered software and hot fixes before maintenance releases. The contract term is from September 20, 2026, to September 19, 2027.

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