Opportunity
SAM #W9124J-26-R-A012
Sole Source Maintenance and Support for BAMC Nurse Call System (Rauland Borg Responder 5 & Connexall Middleware)
Buyer
MICC Fort Sam Houston
Posted
August 13, 2026
Identifier
W9124J-26-R-A012
NAICS
513210, 811213
This opportunity concerns a sole-source contract for maintenance and support of the Nurse Call System at Brooke Army Medical Center (BAMC). - The contract covers software and hardware maintenance for the Rauland Borg Responder 5 Nurse Call System and Connexall Middleware. - Support includes five Nurse Call servers, eight Connexall servers, and a hardware upgrade in the base year. - The system is mission-critical for patient safety, providing urgent and emergent alerts in inpatient care settings. - Advanced Communications & Cabling, Inc. is the current contractor and exclusive authorized distributor for the region. - The contract is valued at approximately $1.7 million, with a base year and four option years, plus a possible six-month extension. - The procurement is justified as sole source due to the proprietary nature of the systems and support requirements. - OEMs involved are Rauland Borg (Responder 5) and Connexall (Middleware). - No specific part numbers are listed, but the scope includes both software and hardware support.
Description
Please see attached redacted Justification & Approval (J&A) document for the Brooke Army Medical Center (BAMC) software, service, and support of the BAMC Nurse Call System sole source award. The Nurse Call system is comprised of two sub systems (Rauland Borg R5 and Connexall Middleware).