Texas DIR/ESBD #582-26-17351

TCEQ LIMS Software Support Renewal – Labworks Assist Support Plan

The Texas Commission on Environmental Quality (TCEQ) is seeking to renew its Labworks Assist Support Plan for the Laboratory Information Management System (LIMS) software at the Sugar Land Laboratory. - Government Buyer: - Texas Commission on Environmental Quality (TCEQ) - Solicitation managed by Leslie Delvige - OEM Highlight: - Labworks is the Original Equipment Manufacturer (OEM) for the LIMS software and support services - Products/Services Requested: - Renewal of Labworks Assist Support Plan for LIMS software - Includes software updates (excluding Bartender & Crystal Reports), help desk and email support, remote support sessions, escalation process, access to webinars and workshops - 5 days of remote project management services included (to be scheduled in advance) - Support covers both production and test environments, customized for TCEQ - Notable Requirements: - Support plan is proprietary to Labworks but open to all qualified respondents - Service period is one year, with options for up to three additional one-year renewals and a 180-day extension - Estimated contract value is $56,096 - Classified under NIGP code 92045 (Software Maintenance/Support)

Description

The Texas Commission on Environmental Quality (TCEQ) is soliciting offers for the renewal of the Labworks Assist Support Plan for the existing Laboratory Information Management System (LIMS) software used by the TCEQ Sugar Land Laboratory. The support covers both the production and test LIMS environments customized for TCEQ requirements. The solicitation includes software support services to maintain the LIMS system. Responses are due by August 27, 2026, at 1:00 PM Central Time.

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