Procurement Portal Nova Scotia #RFP092926

Sourcewell Solicits Unified Communications and Contact Center Solutions for Public Sector Entities

Sourcewell, a government service cooperative in Minnesota, is seeking proposals for Unified Communications and Contact Center Solutions to support a broad range of public sector entities in the US and Canada. - Government Buyer: - Sourcewell (State of Minnesota service cooperative) - Participating Entities include government, higher education, K-12, nonprofit, tribal, and other public agencies - Products and Services Requested: - Unified communications solutions - Contact center solutions - Telecommunication services - Software maintenance and support - Communications devices and accessories - Information exchange and network applications software - Business function-specific software (e.g., helpdesk, call center) - Interactive voice response services - No specific OEMs or vendors are named in the solicitation - Notable Requirements: - Solutions must be suitable for a wide range of public sector organizations - Participation from Small, Minority-owned, Women’s Business Enterprise, and Veteran-owned Business Enterprise suppliers is encouraged - Contract duration is 48 months - Proposals must be submitted through the Sourcewell Procurement Portal

Description

Sourcewell, a State of Minnesota local government unit and service cooperative, is requesting proposals for Unified Communications and Contact Center Solutions. The procurement aims to find a suitable solution for use by its Participating Entities, which include governmental, higher education, K-12 education, nonprofit, tribal government, and other public agencies across the United States and Canada. The contract is expected to last 48 months. Proposals are due by September 29, 2026, at 3:30 p.m. Central Time and must be submitted through the Sourcewell Procurement Portal. The procurement encourages participation from Small, Minority-owned, Women’s Business Enterprise, and Veteran-owned Business Enterprise suppliers as prime and subcontractors.

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