Virginia's eProcurement Marketplace #RFP-124925

Comprehensive Website Management and Digital Services for WTCSB

This opportunity is for digital services to enhance the Western Tidewater Community Services Board's (WTCSB) online presence. - Government Buyer: Western Tidewater Community Services Board (WTCSB), serving Suffolk, Franklin, Isle of Wight, and Southampton in Virginia - No specific OEMs or vendors are named in the solicitation - Services requested: - Website hosting and management, including security and maintenance - Digital content development for the website - Search engine optimization (SEO) to improve search visibility - Website governance, including policy and standards development - Customer journey optimization to enhance user experience and engagement - Notable requirements: - Comprehensive support for digital presence - Emphasis on usability, accessibility, security, and customer engagement - Strategic partnership approach for ongoing digital improvement - No product line items or hardware specified; focus is entirely on digital and web services

Description

The Western Tidewater Community Services Board (WTCSB) is soliciting proposals from qualified firms to provide comprehensive website hosting, website management, digital content development, search engine optimization, website governance, customer journey optimization, and related digital services. The intent is to establish a strategic partnership with a qualified contractor to support the organization's digital presence while improving usability, accessibility, search visibility, website security, and customer engagement. The work location includes the Cities of Suffolk and Franklin, Virginia, and the Counties of Isle of Wight and Southampton.

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