Opportunity
Virginia Danville Civic Plus #RFP-26-27-006
City of Danville Solicits Enterprise Customer Payment Platform and Processing Services
Posted
August 04, 2026
Respond By
August 27, 2026
Identifier
RFP-26-27-006
NAICS
522320
The City of Danville, Virginia is seeking proposals for an enterprise customer payment platform and payment processing services to modernize and unify municipal and utility payment experiences. - Government Buyer: - City of Danville, Purchasing Department - Key contacts: Carol Henley (Director of Purchasing), Amy Chandler (Director of Finance) - OEMs and Vendors Mentioned: - Catalis Payments - Smart Energy Water - Doxim - 360S2G - RevSpring - Xpress Bill Pay - CORE - Precision Management Solutions - Point & Pay - JP Morgan Chase - Products/Services Requested: - Enterprise customer payment platform and payment processing services - Secure payment processing for utility and municipal payments - Customer self-service portal - Communication tools for customer engagement - Payment management and reporting features - Integration with existing Customer Information System and customer engagement platform - Unique or Notable Requirements: - Solution must comply with Section 508 accessibility standards (WCAG 2.1 Level AA) - Submission of a Voluntary Product Accessibility Template (VPAT/ACR) and Vendor Accessibility Roadmap required - Unified customer experience across payment types - Proposals accepted electronically via eVA or in hard copy (not both) - Insurance and vendor qualification requirements - No specific product part numbers or quantities listed, as this is a platform/service procurement
Description
The City of Danville, VA is seeking proposals from qualified vendors to provide a modern, integrated customer payment platform capable of supporting utility municipal payments through a unified customer experience. The procurement includes enterprise customer payment platform and payment processing services. A pre-bid meeting is scheduled for August 11, 2026, with the last day for questions on August 18, 2026. Sealed proposals are due by August 27, 2026, at 4:00 PM.