Opportunity
SAM #36C26026Q0945
Alertus Emergency Notification System Restoration and Support for Portland VA Medical Center
Buyer
Vanco 20
Posted
August 11, 2026
Respond By
August 17, 2026
Identifier
36C26026Q0945
NAICS
811219, 811210
The Department of Veterans Affairs, Network Contracting Office 20 (NCO20), is seeking manufacturer-authorized service providers for the restoration and ongoing support of the Alertus mass emergency notification and critical communication system at the Portland VA Medical Center. - Government Buyer: - Department of Veterans Affairs, Network Contracting Office 20 (NCO20), Portland VA Medical Center - OEM Highlight: - Alertus is the sole referenced OEM for all products and services - Products and Services Requested: - Licensing and Support Agreement (ENS-SUP-BASIC-S), quantity 1 - Annual license renewal, technical support, access to Alertus resources, and annual system health check - Annual HPSA Test and Inspection (HPSA-INSPT-S), quantity 1 - On-site inspection and testing for small deployments (1-5 HPSAs) - HPSA Battery 12V100A (HPSA-BATT12V100A), quantity 2 - OEM-provided, 12V 100AH rechargeable SLA AGM batteries - Unique/Notable Requirements: - Only manufacturer-authorized service providers with access to genuine Alertus OEM parts are eligible - No used, refurbished, remanufactured, or counterfeit parts permitted - Firm-fixed price contract structure - Special funding provided by the VA Emergency Management program - Preference for small businesses, including SDVOSB, VOSB, and WOSB - NAICS Code: 811210 (Electronic and Precision Repair and Maintenance Services)
Description
Notice of Sources Sought
The purpose of this Sources Sought Announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service-Disabled Veteran Owned Small Businesses (SDVOSB), Veteran Owned Small Businesses (VOSB), Women Owned Small Businesses (WOSB) and Small Businesses interested and capable of providing the services requested, as well as any large businesses. The results from this source sought notice will be used to determine the appropriate set-aside.
The intended contract is a firm-fixed price service contract.
The SBA Non-Manufacturer Rule is not applicable as the intended contract is for services.
The Department of Veterans Affairs, NCO20 is looking for manufacturer (Alertus) authorized service providers with access to OEM parts of the following requirement:
Restroration of existing Alertus mass emergency notification and critical communication system including renewed licensing, required system inspection, and installation of vendor provided batteries. Licensing and Support Agreement (ENS) Small Product Code: ENS-SUP-BASIC-S QTY: 1 Annual HPSA Test and Inspection Small Product Code: HPSA-INSPT-S QTY: 1 HPSA Battery 12V100A Product Code: HPSA-BATT12V100A QTY: 2
Statement of Work: The Portland VA medical center is in need of the Restoration of existing Alertus mass emergency notification and critical communication system. To include renewed licensing, required system inspection, and installation of vendor provided batteries.
Licensing and Support Agreement (ENS) - Small Annual Basic Tier Support for a Small Site organization. Annual License Renewal Knowledge Base Articles/Documentation Self Training Videos Access to Alertus Community site 8/5 Access to Technical Support Team (Normal Business Hour Support)  1 Annual Customer Assurance Review -Alertus System health check - ENS-SUP-BASIC-S. Period of performance for one year effective 09/15/26 to 09/14/27 FY26 Special funding from VA Emergency Management program. Annual HPSA Test and Inspection - Small Annual HPSA testing and inspection for small deployments (1-5 HPSAs). Includes one day on site and travel. HPSA-INSPT-S Service performance between 9/15/26 to 12/14/26 to facilitate scheduling the inspection. Vendor provided installation of HPSA Battery 12V100A - 12 VOLT 100 AH, GEL TYPE, INTERNAL THREAD (INT) TERMINAL, RECHARGEABLE SLA AGM BATTERY
Required Information in Your Response to Sources Sought: In order to be considered a valid source that can impact the set-aside determination of a possible future solicitation, potential contractors shall provide, at a minimum, the following information to peter.park2@va.gov by below response deadline:
1) Company name, address, and point of contact, phone number, e-mail address, and UEI.
2) Please identify your company s size in comparison to the anticipated North American Industry Classification System (NAICS) code 811210 Electronic and Precision Repair and Maintenance Services. To be considered a small business your company must have less than 34 million dollars in average annual receipts. This notice is to determine the marketplace for this specific requirement. Please check one of the following:
[ ] yes [ ] no Service Disabled Veteran Owned Small Business (SDVOSB) [ ] yes [ ] no Veteran Owned Small Business (VOSB) [ ] yes [ ] no Women Owned Small Business (WOSB) [ ] yes [ ] no HUBZone [ ] yes [ ] no Small Business Manufacturers [ ] yes [ ] no All other Small Business (SB) [ ] yes [ ] no Other than Small Business
3) Any socioeconomic business must have a SBA certification at https://search.certifications.sba.gov/.
4) Only authorized service representatives/providers of the manufacturer with access to OEM parts will be considered. No used, refurbished, remanufactured, or counterfeit parts will be allowed. Please provide a proof of authorized service provider letter from manufacturer stating you have access to OEM parts for repairs.
5) Please provide a courtesy quote in response to this request to evaluate price reasonableness for any set-aside determination. (Base + 4 Option Years)
6) Capabilities Statement addressing the requirements in the Statement of Work to include: References for similar services currently being provided or previously provided at the required service levels as outlined in the Statement of Work.
The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this sources sought notice. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued.
Notice to Potential Offerors: All Offerors who provide goods or services to the United States Federal Government must be registered in the System Award Management (SAM located on the web at www.sam.gov). It is desirable that any Offeror to have completed their business Online Representations and Certifications Application in the System for Award Management (SAM).
Service Address:
Portland VA Medical Center
3710 SW US Veterans Hospital Rd
Portland, OR 97239
Point of Contact: Peter Park Contracting Officer peter.park2@va.gov
Response Deadline: 08/17/2026 by 3:00pm Pacific Time
Additional Links:Portland VAMC