CanadaBuys #1000529820A

CRA seeks commercial tax preparation software and support for volunteer programs

The Canada Revenue Agency (CRA) is seeking a single provider for commercial off-the-shelf tax preparation software to support its Community Volunteer Income Tax Program (CVITP) and Income Tax Assistance Volunteer Program (ITAVP) in Quebec. - Government Buyer: - Canada Revenue Agency (CRA) - Contact: Hamza Khangui - OEMs and Vendors: - No specific OEMs or vendors are named; open to Canadian suppliers of commercial tax software - Products Requested: - Income tax preparation software capable of preparing and filing Canadian federal (T1) and Quebec provincial (TP-1) returns - Bilingual support (English and French) - CRA certification for tax years 2018-2031 - Perpetual user licenses with activation keys for each tax year (e.g., 17,500 keys for 2026, 10,000 keys for 2027-2031) - USB key copies for each tax year (e.g., 150 for 2026, 175 for 2027-2031) - Optional additional licenses and USB keys for each year - Training copies for CRA HQ - Optional additional quantities for prior tax years (2018-2025) - Services Requested: - Operational software support (phone/email for volunteers and CRA staff) - Annual software updates and maintenance (patches, new versions, release notes) - Training resources and tutorials - USB activation key replacement service - Unique/Notable Requirements: - Software must comply with Canadian privacy and accessibility standards - Must support electronic filing services (TED, Preremplir ma declaration, ReTRANSMETTRE) - Delivery of preliminary versions annually by mid-December for each tax year - Only Canadian suppliers and eligible trading partners may bid - Procurement governed by multiple trade agreements - Submissions via Canada Post Connect service

Description

The Canada Revenue Agency (CRA) is seeking a single provider for commercial off-the-shelf tax preparation software to support the Community Volunteer Income Tax Program (CVITP) and Income Tax Assistance – Volunteer Program (ITAVP) in Quebec. The software must be capable of preparing and filing Canadian federal income tax and benefit returns (T1), as well as provincial and territorial income tax returns including Quebec TP-1, in both English and French, supporting all applicable tax calculations and credits. The contract duration is 12 months with options to extend for up to five additional one-year periods. Bids must be submitted via the Connect service provided by Canada Post Corporation, and the procurement is governed by multiple trade agreements.

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