Denton Ionwave #9116 Addendum 1

Denton Police Department Off-Duty Assignment Management Platform and Services

The City of Denton is seeking a qualified vendor to manage the Denton Police Department's off-duty and extra-duty police assignments through a comprehensive technology and service solution. - Government Buyer: - City of Denton, Purchasing Department - Denton Police Department - Products/Services Requested: - Secure, user-friendly online platform for scheduling, invoicing, payment collection, and reporting of police extra-duty jobs - Must include a mobile app for Apple and Android devices - Required integration with Kronos Telestaff timekeeping software - Features: GPS tracking, real-time notifications, administrative oversight, and 24/7/365 live customer service - Full administrative outsourcing of the off-duty program - Direct payment to officers - Insurance coverage: general liability, cyber liability, and bonding - Compliance with department policies - Project manager and trained staff support - Unique/Notable Requirements: - Demonstrated experience managing law enforcement extra-duty programs (minimum three years) - References from other law enforcement agencies - No financial obligation to the Denton Police Department for payment collection - Robust technology and support capabilities - Proof of insurance and all necessary credentials - No specific OEMs or vendors are named in the solicitation

Description

The City of Denton is soliciting proposals for an individual or business experienced in managing off-duty police extra duty assignments. The scope includes providing a secure online platform for scheduling, invoicing, and payment collection, along with a project manager to oversee the off-duty program. The contract term is one year with an option to renew for four additional one-year terms. The selected vendor must demonstrate experience with law enforcement extra duty jobs, provide 24/7 customer service, and offer transparency and reporting tools for department leadership.

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