Opportunity
Port of Portland Planet bids #2026-13696
Port of Portland seeks on-site technical staffing for Collins Aerospace CUPPS and biometric systems at PDX
Posted
August 10, 2026
Respond By
September 10, 2026
Identifier
2026-13696
NAICS
488190
The Port of Portland is seeking experienced firms to provide on-site technical staffing for the Common Use Passenger Processing System (CUPPS) at Portland International Airport (PDX). - Government Buyer: - Port of Portland, Contracts & Procurement office, for Portland International Airport (PDX) - OEM Highlight: - Collins Aerospace is the primary OEM for all major systems in scope (CUPPS, MUSE, CUSS kiosks, SelfPass biometric exit system) - Vendors/Providers: - Solicitation is open to all qualified providers with relevant experience - Products/Services Requested: - On-site technical support for CUPPS, including: - Multi-User System Environment (MUSE) - Common Use Self-Service (CUSS) kiosks - SelfPass biometric exit system - Staffing model: - Two dedicated Field Technicians (40 hours/week each, staggered shifts, 7 days/week) - Support for 130 equipment sets, 40 kiosks, and 25 biometric cameras - Preventive and remedial maintenance, trouble ticket management, asset records, and equipment inspections - 24x7 Help Desk support (provided by Collins Aerospace) - Notable Requirements: - Compliance with airport security and badging - Emphasis on workforce development, small business engagement, and community investment (shared prosperity initiatives) - Firm-fixed annual pricing for each contract year - Contract term up to 5 years, with possible modifications as operational needs evolve
Description
The Port of Portland is soliciting proposals from experienced firms or teams capable of providing on-site staffing services for the Common Use Passenger Processing System (CUPPS) at Portland International Airport. The services include support for the Multi-User System Environment (MUSE), Common Use Self-Service (CUSS) kiosks, and the SelfPass biometric exit system provided by Collins Aerospace. The contract term is up to 5 years, and the Port intends to award one or more highly qualified providers. A pre-bid meeting is scheduled for August 24, 2026, and proposals are due by September 10, 2026.