California eProcure #10213978

DWR Solicits Maintenance and Support for Software House C-Cure 9000 Access Control Systems

The California Department of Water Resources (DWR) is seeking a contractor to provide comprehensive maintenance, software support, upgrades, and repair services for C-Cure 9000 access control systems at multiple facilities in the Sacramento area. - Government Buyer: - California Department of Water Resources (DWR), Division of Business Services, Facilities & Property Services - Part of the California Natural Resources Agency - OEM Highlight: - Software House (a Tyco/Johnson Controls brand) is the specified OEM for the C-Cure 9000 system - Vendors Mentioned: - Software House (OEM) - Products/Services Requested: - Maintenance, repair, and replacement of C-Cure 9000 access control system components - Annual software licenses for Software House CC9000-RESA (2 per year for 2027, 2028, 2029) - Software support and upgrades, including updates, patches, and firmware for iStar panels/controllers - System installation, wiring, programming, integration, labeling, and testing - Key Requirements: - Contractors must have certified technicians, hold C-7 and C-28 licenses, and possess at least five years of relevant experience - Support for mission-critical, 24/7/365 security systems - Work may be required at additional locations within 50 miles of the main office - Small business and DVBE participation is encouraged (DVBE is optional) - Contract Details: - Three-year base term with an option for a one-year extension - Estimated contract value not to exceed $250,000

Description

The Department of Water Resources is soliciting quotes for maintenance services, software support and upgrades, and repair services for C-Cure 9000 access control systems. The contract term is anticipated from October 1, 2026, through September 30, 2029, with a possible one-year extension. Services will be performed at multiple DWR facilities in California, primarily in Sacramento and surrounding areas. The solicitation emphasizes the critical nature of these security systems for physical security and requires contractors to comply with specified technical requirements and submit responses by August 24, 2026.

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