New York State Contract Reporter #092926

Sourcewell Unified Communications and Contact Center Solutions RFP for Public Agencies

Sourcewell, a government service cooperative in Minnesota, is seeking proposals for Unified Communications and Contact Center Solutions to be made available to public agencies across the US and Canada. - Government Buyer: - Sourcewell (State of Minnesota, local government unit and service cooperative) - OEMs and Vendors Mentioned: - Notable previous awardees: Avaya, RingCentral, Presidio, Newcastle Communications, Mitel Business Solutions - Products/Services Requested: - Unified Communications solutions - Contact Center solutions - Consulting and related IT/telecommunications services - No specific part numbers or quantities provided - Unique or Notable Requirements: - Contracts will be available to a wide range of public sector entities (government, education, nonprofit, tribal, etc.) in the US and Canada - Strong encouragement for participation from Small, Minority-owned, Women’s Business Enterprise, and Veteran-owned Business Enterprise (S/M/WBE/VBE) suppliers - Proposals must be submitted via the Sourcewell Procurement Portal - Both products and services are included in the scope

Description

Sourcewell, a State of Minnesota local government unit and service cooperative, is requesting proposals for Unified Communications and Contact Center Solutions to establish a procurement solution for use by its Participating Entities. These entities include thousands of governmental, higher education, K-12 education, nonprofit, tribal government, and other public agencies located in the United States and Canada. The solicitation encourages the participation of Small, Minority-owned, Women’s Business Enterprise, and Veteran-owned Business Enterprise suppliers both as prime and subcontractors. Proposals must be submitted through the Sourcewell Procurement Portal by September 29, 2026, at 3:30 p.m. Central Time, and late proposals will not be considered.

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