SAM #140G0226Q0138

OEM-Authorized Maintenance for Four ASD Reflectance Spectrometers

The U.S. Geological Survey SpecLab is seeking ongoing maintenance and support for four Analytical Spectral Devices (ASD) reflectance spectrometers. - Government Buyer: - U.S. Geological Survey (USGS), SpecLab - OEMs (Original Equipment Manufacturers): - SciAps, Inc. - Malvern Panalytical Inc. - Vendors: Not specified (OEMs highlighted) - Products/Services Requested: - Maintenance and support service plans for four ASD reflectance spectrometers - Includes OEM-authorized repair, diagnostics, proprietary software updates, and annual preventive maintenance - Technical support with response to trouble calls (routine, emergency, and email) within 5 business days - Repairs performed at the OEM facility in Westborough, MA, with a 10-30 day turnaround - Delivery of maintenance and repair reports - Unique/Notable Requirements: - Only OEM-authorized service is acceptable - All repairs must be performed at the OEM facility - Service includes both hardware and proprietary software support - Solicitation is set aside for small businesses under NAICS 811210 (Electronic and Precision Equipment Repair and Maintenance)

Description

SciAps, Inc./Malvern Panalytical Inc. brand Analytical Spectral Devices (ASD) reflectance spectrometers maintenance service plans.

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