Temple Independent School District Bonfire #RFI-003-27

Temple ISD Seeks Cloud-Hosted UCaaS Solution to Replace Cisco Voice System

Temple Independent School District (TISD) is seeking information from vendors about replacing its current on-premises Cisco-based voice communications system with a fully cloud-hosted Unified Communications as a Service (UCaaS) solution. - Government Buyer: - Temple Independent School District (TISD), Technology Department - Current System and OEMs: - Existing voice system uses Cisco Unified Communications Manager (CUCM), Cisco Unity, and Cisco Emergency Responder - Network infrastructure is primarily Cisco switching with Power over Ethernet (PoE) - WAN provided by UPN; SIP services by Grande/Astound - Products/Services Requested: - Cloud-hosted UCaaS platform to support approximately 1,000 voice endpoints across 18 facilities - Replacement of all on-premises Cisco-based voice systems - Notable Requirements: - Vendors must provide cost specifications, technical specifications, and RFI acknowledgement - The solution must integrate with existing network infrastructure and support the District’s scale (8,800 students, 1,500 employees) - This is an RFI for planning purposes and does not obligate the District to procure or award a contract - OEMs Highlighted: - Cisco (current system) - Grande/Astound (current SIP provider)

Description

Temple Independent School District (TISD) is issuing a Request for Information (RFI) to gather information from qualified vendors regarding a fully cloud-hosted Unified Communications as a Service (UCaaS) solution. The District currently uses Cisco systems for voice communications across approximately 18 facilities and intends to replace the existing on-premises voice system with a cloud-hosted UCaaS solution. This RFI is for planning purposes and to inform a future solicitation, with no obligation to award a contract. The District supports about 8,800 students and 1,500 employees with approximately 1,000 voice endpoints.

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