SAM #HT941026RFI0009

Maintenance and Repair Services for Electronic Security Systems at Naval Hospital Camp Pendleton

This opportunity seeks comprehensive maintenance and repair services for Electronic Security Systems (ESS) at Naval Hospital Camp Pendleton and its branch clinics. - Government Buyer: - Department of Defense - Defense Health Agency (DHA) - Naval Hospital Camp Pendleton - OEMs and Vendors: - Avigilon - Lenel - Genetec - Hirsch - Bosch - Stentofone - Pelco - Mercury - Products/Services Requested: - Preventive and corrective maintenance for integrated physical security systems - Repair, quarterly inspections, cleaning, software updates, and troubleshooting for: - Surveillance cameras (PTZ and fixed, ~465 units across locations) - Access control systems (card readers, controller boards, auxiliary inputs) - Video management servers and recording servers - Infant protection and behavioral health alarms - Stentofone code blue stations - Barrier arm and sliding gate motors - Workstations and badging station hardware - Full labor, parts, and equipment provision - Maintain 90% operational readiness - Unique/Notable Requirements: - Contractor must hold an active State of California C10 or C7 license - Technicians must have current, manufacturer-authorized certifications for all listed ESS platforms - Compliance with UFC and RMF standards - ESS network is standalone (not connected to main DoD network), so standard IT/cybersecurity requirements do not apply - Transition-in and transition-out plans required - Quarterly inspections and software updates across multiple medical facilities - Scope covers multiple buildings and clinics, including specialized systems (infant protection, behavioral health, code blue alarms) and a large inventory of security devices.

Description

The Defense Health Agency (DHA) is conducting market research for a requirement to provide comprehensive preventive and corrective maintenance services for the Electronic Security Systems (ESS) located at Naval Hospital (NH) Camp Pendleton and its associated branch clinics.

The Contractor shall provide all personnel, management, tools, and materials necessary to maintain, troubleshoot, and repair the existing integrated physical security infrastructure. The core OEM platforms include, but are not limited to: Avigilon, Lenel, Genetec, Hirsch, Bosch, and Stentofone. The full equipment list is detailed in the attached Performance Work Statement (PWS).

This is a non-personal services contract. The anticipated Period of Performance is a 3-month base period with four (4) 12-month option periods.

Key Qualifications for Interested Parties:

To be considered capable, prospective contractors must demonstrate, at a minimum:

Possession of an active State of California C10 or C7 contractor license. The ability to provide technicians with current, manufacturer-authorized certifications for the specific ESS platforms listed in the PWS.

The ESS network is a standalone, closed-loop system and does not connect to the main DoD network. As such, many standard IT/cybersecurity requirements (RMF, CMMC, SAAR) are not applicable to this requirement (see Part 6 of the PWS for details).

Interested and capable vendors are invited to review the attached RFI and PWS for the complete scope of work and instructions on submitting a response.

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