SAM #CO-424389-COMPS

NATO IT Infrastructure Patching and Maintenance Services Solicitation

This notice announces a NATO Communications and Information Agency (NCIA) opportunity for centralized IT infrastructure patching services: - NCIA seeks a contractor to provide centralized operations and maintenance patching services for IT infrastructure - Services include patch management, security updates, vulnerability remediation, and operational maintenance - Coverage spans server OS (Microsoft Windows), enterprise messaging (Microsoft Exchange, Skype for Business), monitoring (Zabbix), client endpoints, and database platforms (Microsoft SQL Server) - Eligible vendors must be from NATO nations and hold a NATO SECRET security clearance - U.S. prime contractors must have a U.S.-based, professionally active facility and a Facility Security Clearance at the SECRET level or higher - Registration with NCIA’s Neo eProcurement system is required - Estimated contract value is approximately €3.9 million (about $4.2 million USD) - No specific OEMs, part numbers, or product quantities are listed - Anticipated solicitation release: 04/09/2026; closing: 09/10/2026; award: 30/12/2026 - Full requirements and scope are detailed in the attached document

Description

The NATO Communications and Information Agency (NCIA) intends to issue a solicitation for the provision of Centralized Operations and Maintenance Patching Services - IT Infrastructure.

To bid on this project, potential U.S. prime contractors must 1) maintain a professionally active facility (office, factory, laboratory, etc.) within the United States and 2) hold a Facility Security Clearance at the level of SECRET or higher, and 3) register with NCIA’s eProcurement tool, Neo: https://www.ncia.nato.int/business/procurement/neo-eprocurement 

The reference for the IFB is CO-424389-COMPS and all correspondence concerning the solicitaton should include this reference.

SUMMARY OF REQUIREMENT

Please see attached. 

BECOMING ELIGIBLE TO BID

A Declaration of Eligibility (DOE) is NOT required for participation. Indicate your interest by emailing the Point of Contact listed in the attachment to request being added to the bidder’s list and receiving the solicitation.

IMPORTANT DATES:

NCIA distributes the solicitation (planned): 04 September 2026

Bid closing (anticipated): 09 October 2026

Contract Award (estimated): 30 December 2026  

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