Maryland Procurement Portal #BPM058313

Qualtrics Software Licensing Upgrade for Increased Data Response Capacity

This opportunity involves the Maryland Department of Health & Mental Hygiene seeking to expand its data collection capabilities within the Qualtrics platform. - Government Buyer: - Maryland Department of Health & Mental Hygiene - OEM Highlight: - Qualtrics is the sole Original Equipment Manufacturer (OEM) referenced - Vendors: - Only authorized Master Contractors under the relevant Master Contract may bid - Products/Services Requested: - Qualtrics XM for Customer Experience - CX Foundational Interactions - 40,000 additional data records (increasing capacity from 20,000 to 60,000) - Software licensing only; no hardware or services included - Notable Requirements: - Procurement is designated as a Small Business Reserve - Only Master Contractors are eligible to respond - Focus is on increasing data response capacity within the Qualtrics platform

Description

This solicitation is for the upgrade of Qualtrics software to increase the allowable number of data records/responses from 20,000 to 60,000 by purchasing 40,000 additional records. The upgrade is specifically for XM for Customer Experience - CX Foundational Interactions. The project is managed by the Maryland Department of Health & Mental Hygiene. Only authorized Master Contractors may bid on this solicitation, and the response deadline is August 17, 2026, at 2:00 PM EST.

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