Denton Ionwave #9118

City of Denton Routing System Solution RFP for Solid Waste Operations

The City of Denton, Texas is seeking proposals for a comprehensive Routing System solution to support its Solid Waste operations. - Government Buyer: - City of Denton, Purchasing Department - Contact: Crystal Westbrook - Solution Requirements: - Cloud-based, SaaS routing and navigation platform - Must include modules for customer service, account management, inventory/asset management, data conversion, routing/navigation, driver portal, vehicle/field hardware, cameras/media, exceptions/work order verification, billing/NorthStar integration, integrations, and customer engagement - Secure U.S.-based cloud hosting, robust APIs, GIS mapping, mobile compatibility, offline operation, and integration with existing city systems - Strong security features: Single Sign-On (SSO), Multi-Factor Authentication (MFA), role-based access - Compliance with city insurance and safety standards - Innovative, cost-effective solutions encouraged - Products/Services Requested: - 75 licenses for tablet applications for drivers/field staff - Non-standard hardware and equipment - Cameras and media equipment for vehicles and field use - Ongoing annual support (up to 5 years) - Implementation services - End-user training and hand-off tasks - Mobilization services - Notable Requirements: - Detailed proposals must include technical specifications, cost breakdowns, and project timelines - Solution must integrate with existing city systems and NorthStar billing - No specific OEMs or vendors are named; open to all qualified providers.

Description

The City of Denton is soliciting proposals for a Routing System. The solicitation seeks an individual or business with considerable experience in providing the goods or services described. The awarded contractor should have a proven track record of innovative approaches and cost-effective solutions to municipal challenges. The contract term is one year with options to renew for additional one-year periods. Submissions must be sealed and can be submitted via IONWAVE or hard copy only, with questions submitted via IONWAVE by the specified deadline.

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