Alberta Purchasing #25-1667

City of Calgary RFP for Corporate Security Incident Management System

The City of Calgary is seeking a comprehensive Corporate Security Incident Management System to strengthen data protection and operational efficiency across its hybrid IT environment. - Government Buyer: - City of Calgary (Corporate Security Division) - Products/Services Requested: - Corporate Security Incident Management System (software and services) - Must support incident and case management, automated workflows, mobile access, reporting, analytics - Integration required with: - Microsoft Azure - Microsoft OneDrive - Microsoft Exchange (Online and On-Premises) - NetApp MetroCluster - Security features: role-based access controls, audit logging, retention policies, secure-by-design - Includes training, implementation, ongoing vendor support - Future-focused product roadmap with AI-enabled capabilities - Unique/Notable Requirements: - Solution must operate across both cloud and on-premises infrastructure - Emphasis on strong governance and protection of sensitive data - No specific OEMs or vendors are named in the solicitation - Commodity codes indicate focus on office suite software, data management/query software, and security systems services - Period of Performance: - Ten-year contract duration

Description

The City of Calgary is seeking proposals for a comprehensive Corporate Security Incident Management System to enhance visibility, governance, and protection of sensitive data across hybrid infrastructure including cloud and on-premises environments. The system must integrate with Microsoft Azure, OneDrive, Exchange, and NetApp MetroCluster. The solution should support incident and case management, automated workflows, mobile access, reporting, analytics, and strong security features. The project includes training, implementation, ongoing support, and a future product roadmap with AI capabilities.

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