City of Meriden #RFP027-06

City of Meriden Website Redesign, Hosting, and Support Services Solicitation

The City of Meriden, Connecticut, is seeking a qualified vendor to redesign its municipal website, provide secure hosting, and deliver ongoing support services. - Government Buyer: - City of Meriden, Connecticut (local government) - Products/Services Requested: - Comprehensive website redesign and development to improve user experience and visual appeal - Implementation of decentralized content management for department staff, with central oversight - Secure website hosting in a data center - 24/7/365 technical support for the website and hosting environment - Unique or Notable Requirements: - Strict adherence to ADA compliance for accessibility - Emphasis on citizen-centric information and customer service - Capability to integrate additional features in the future - Vendor must have experience with local government website solutions - No specific OEMs or vendors are named in the solicitation - Focus is on service quality, security, and ongoing support

Description

The City of Meriden is seeking to update its website to enhance the user experience, simplify content management, and provide improved citizen-centric information and customer service. The new website must prioritize ADA compliance and decentralize content management by empowering staff to create and manage content under central oversight. The vendor should provide hosting services in a secure data center and have a team familiar with local government operations, offering 24/7/365 support. The project aims to meet high standards for design quality and visual appeal with future integration capabilities.

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