California eProcure #26-0217124

California Department of Technology Solicits Ciena Hardware and Software Support Renewal and Co-Term Services

• The California Department of Technology (CDT) is seeking quotes for renewal and co-term support of Ciena hardware and software.
• This procurement covers comprehensive support, next business day managed spares, and standard hardware repair for multiple Ciena hardware models, including 3942, 5142, 5160, 5170, 5171, 6500, and 8700.
  • Support services include technical support, managed spares, and hardware repair with varying response times (10-day or 30-day repair windows).
• The contract will also include software support and SaaS subscription services for Ciena equipment.
• All support periods are to be aligned (co-termed) through October 23, 2027, ensuring unified contract management for all Ciena assets.
• Ciena is the sole OEM specified for all hardware and software support requirements.
• The award will be made to the lowest, responsive, and responsible bidder, with preferences for small businesses and disabled veteran business enterprises.
• Notable requirements include compliance with California state procurement policies and the need for bidders to meet all technical and support specifications outlined in the RFQ.

Description

The California Department of Technology is seeking to renew and co-term Ciena hardware and software support. This procurement involves submitting a Request for Quote (RFQ) for IT equipment related to Ciena products. The award will be based on the lowest, responsive, and responsible bidder. The solicitation includes detailed instructions and requirements for submission, evaluation, and award processes.

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