CanadaBuys #RFP 25-1667

City of Calgary Solicits Corporate Security Incident Management System with Microsoft and NetApp Integration

The City of Calgary is seeking a comprehensive Corporate Security Incident Management System to enhance security operations and data governance across its hybrid IT infrastructure. - Government Buyer: - City of Calgary (Corporate Security Division) - OEMs and Vendors Mentioned: - Microsoft (integration with Azure, OneDrive, Exchange) - NetApp (integration with MetroCluster) - Products/Services Requested: - Corporate Security Incident Management System - Must integrate with Microsoft Azure, OneDrive, Exchange (Online and On-Prem), and NetApp MetroCluster - Supports dispatch, investigations, risk management, field operations, and advisory services - Automated incident and case management - User-friendly interface with mobile access - Configurable workflows, scheduling, task management - Reporting, analytics, and intelligence capabilities - Robust security: role-based access controls, audit logging, retention policies, secure-by-design - Services include: - Implementation, training, ongoing vendor support - Future product roadmap with AI capabilities - Unique/Notable Requirements: - Integration with both cloud and on-premises systems - Emphasis on secure, auditable, and configurable platform - Mobile access and advanced analytics required - No specific product models or part numbers provided; solution must be compatible with Microsoft and NetApp environments

Description

The City of Calgary is seeking proposals for a comprehensive Corporate Security Incident Management System to enhance visibility, governance, and protection of sensitive data across hybrid infrastructure including cloud and on-premises environments. The system must integrate with Microsoft Azure, OneDrive, Exchange (Online and On-Prem), and NetApp MetroCluster. The platform should support dispatch, investigations, risk management, field operations, and advisory services with automated incident and case handling. It must provide a user-friendly experience with mobile access, configurable workflows, reporting, analytics, and ensure security and governance through role-based access controls and audit logging. The contract includes training, implementation, ongoing support, and future product roadmap including AI capabilities.

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