SAM #36C24826Q0992

Sole Source Maintenance and Support for ExacTrac X-Ray and Frameless SRS Equipment at James A. Haley VA Medical Center

This notice announces a planned sole source procurement for maintenance and support of ExacTrac X-Ray and Frameless SRS equipment at the James A. Haley VA Medical Center. - Agency: Department of Veterans Affairs, Network Contracting Office 8 - Location: James A. Haley VA Medical Center - Vendor: Lovell Government Services (sole source) - OEM: ExacTrac - Services required: - Hardware and application support for ExacTrac X-Ray and Frameless SRS equipment - 24x7 website access for downloads - Remote application support (Monday-Friday, 8am-5pm EST) - Firmware updates as released - Maintenance and repair (parts and labor, excluding negligence) - Loaner equipment within 24/48 hours (subject to stock) - One annual onsite manufacturer preventative maintenance - Requirements: - Manufacturer authorization to work with Lovell Government Services - Government responsible for deployment and training - NAICS code: 811210 (Electronic and Precision Equipment Repair and Maintenance) - Period of performance: One year, 9/15/2026 to 9/14/2027 - Commercial opportunity: Sole source contract for specialized medical equipment support - Estimated contract value: $50,000 - $150,000 (based on typical annual maintenance/support for similar equipment) - Competing products: Brainlab ExacTrac alternatives, Varian Medical Systems, Elekta, Accuray - Potential competitors: Varian Medical Systems, Elekta, Accuray, Siemens Healthineers

Description

James A. Haley VA Medical Center, 13000 Bruce B. Downs Blvd., Tampa, Florida 33612, intends to solicit sole source to Lovell Government Services, to provide hardware and application support package for ExacTrac X-Ray and Frameless SRS. Remote applications support available Monday Friday 8am 5pm EST.

24x7 website access for customer download of information 15- 30-minute initial response Monday Friday 8am 5pm EST Firm ware Updates as upon new releases of software Maintenance and repair to include parts and labor (not including negligence) 24/48 Loaner at no additional charge (subject to availability of stock) One (1) annual onsite manufacturer preventative maintenance schedule

Period of Performance: 9/15/2026 to 9/14/2027.
Government Responsibilities: Government is responsible for completing deployment and education training provided by the Contractor. The Contractor is responsible for hardware and software application support.

The North American Industry Classification System (NAICS) code is 811210, Electronic and Precision Equipment Repair and Maintenance.

Any information regarding this requirement must be received no later than 8/13/2026 @ 10:00 AM EST. Please provide a letter from the manufacturer stating authorization to work with Lovell Government Services.

DISCLAIMER This request for information is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this request for information that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.

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