CanadaBuys #1000566272

Canada Revenue Agency Solicitation for Secure Online Portal SaaS Solution

This opportunity is a competitive solicitation from the Canada Revenue Agency (CRA) for a secure, cloud-based online portal (SaaS) to support the CRA's Corporate Secretariat and Board of Management. - Government Buyer: - Canada Revenue Agency (CRA), Corporate Secretariat - Contact: Henrik Schwerdtfeger - Products/Services Requested: - Secure online portal (SaaS) for up to 40 active users - Features: document management, secure messaging, meeting scheduling, surveys, voting, annotation, and secure communication - Accessibility: Must comply with Canadian accessibility standards (EN301549V3.2.1, Accessible Canada Act) - Security: Must meet Canadian security and privacy requirements, including Protected B information handling, multifactor authentication, and data residency in Canada - Platform: Accessible via web browsers and mobile apps (Windows, Android, iOS) - Support: Includes training, 24/7 support, and ongoing accessibility improvements - Unique/Notable Requirements: - Solution must be hosted in Canada - Firm annual all-inclusive pricing for up to 40 users - Contract includes an initial 12-month period with up to six one-year extension options - Open to Canadian and eligible international suppliers under trade agreements - Demonstration and validation phase required for proposed solution - CRA reserves the right to add, remove, or modify products during the contract term - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Notable: The procurement is open, competitive, and selection is based on lowest price

Description

The Canada Revenue Agency (CRA) intends to contract a single provider for a secure online portal for its Corporate Secretariat, supporting up to 40 active users. The portal will be a SaaS platform for document management and communication, serving CRA and external committees. The contract duration is 12 months starting approximately February 1, 2027, with options to extend up to six additional one-year periods. Bids must be submitted via the Connect service of Canada Post Corporation by September 9, 2026, at 14:00 EDT. The procurement method is competitive open bidding with selection based on lowest price.

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