City of Columbus #RFQ033376

Annual Service Contract for PromoChrom SPE-03 Laboratory Equipment

The City of Columbus, Division of Water, is seeking an annual service and preventive maintenance contract for laboratory equipment. - Government Buyer: City of Columbus, Division of Water, Water Quality Assurance Laboratory - OEM Highlighted: PromoChrom Technologies Ltd. - Equipment Covered: PromoChrom Technologies Solid Phase Extractor systems (Model SPE-03) - Two units (Serial Numbers: 202506018 and 202506021) - Services Requested: - Annual service and preventive maintenance for two SPE-03 units - Service must be equivalent to PromoChrom's Gold Plan, including: - One preventive maintenance visit (labor and travel) - One emergency visit (labor and travel) - Maintenance kit (PM parts) - Repair parts (non-consumable) - Remote support (Anydesk/Teamviewer) - Unlimited technical support - Priority response over non-contract customers - Vendor Requirement: Must be an authorized PromoChrom Technologies Ltd. service provider - Notable Requirement: Service is specifically for PromoChrom SPE-03 units; no substitutions or equivalents accepted

Description

The City of Columbus, Division of Water is soliciting annual service and preventive maintenance for PromoChrom Technologies Solid Phase Extractor systems, specifically the SPE-03 model. The vendor must be an authorized PromoChrom Technologies Ltd. service provider and provide service equivalent to the Gold Plan, including preventive maintenance visits, emergency visits, maintenance kits, repair parts, remote support, unlimited technical support, and priority response. The systems are located at the Water Quality Assurance Laboratory in Columbus, Ohio. Responses must be submitted by August 7, 2026, 5:00 PM.

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