Arizona Procurement Portal #BPM007148

Technical Support and Additional Phone Minutes for HANDS System – Arizona Department of Health Services

The Arizona Department of Health Services is seeking proposals for technical support and additional phone minutes for the HANDS system across multiple territories. - Government Buyer: - Arizona Department of Health Services (ADHS) - Products and Services Requested: - Technical support services for the HANDS system in: - Arizona - American Samoa - Commonwealth of the Northern Mariana Islands (CNMI) - Guam - Navajo Nation - Additional phone minutes, structured in monthly allotments by usage range: - 0-1,000 - 1,001-3,000 - 3,001-5,000 - 5,001-10,000 - 10,001-20,000 - 20,001-30,000 - 30,001-40,000 - 40,001-50,000 - 50,001-60,000 - 60,001-70,000 - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique or Notable Requirements: - Support must be provided for multiple, geographically dispersed locations - Bidders must comply with Arizona state procurement policies and submit required forms - Electronic submission of bids and participation in a virtual pre-bid meeting are required

Description

This solicitation is for ongoing maintenance and operations support of the HANDS system across multiple regions including Arizona, American Samoa, CNMI, Guam, and Navajo Nation. The procurement involves various line items related to additional phone minutes per month and maintenance support services. A virtual pre-bid meeting is scheduled to provide further details and instructions for prospective bidders. Respondents are required to upload completed forms and technical narratives as part of their submission.

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