City of Phoenix #PTD RFI26-008

City of Phoenix RFI for Paratransit Scheduling and Dispatch System Software

The City of Phoenix Public Transit Department is seeking information from industry vendors regarding Paratransit Scheduling and Dispatch System Software and related technologies. - Government Buyer: - City of Phoenix Public Transit Department - OEMs Mentioned: - Clever Devices (integration with their CAD/AVL system is required) - Products/Services Requested: - Paratransit Scheduling and Dispatch System Software (software and hardware solutions) - Implementation and Integration Services (installation, configuration, data conversion, project management, and system integration) - Notable Requirements: - Solutions must interface with the existing Clever Devices CAD/AVL system - Interest in deployment models: cloud, on-premises, or hybrid - Emphasis on cybersecurity, data management, and compliance with federal, state, and local regulations - Support for real-time and batch scheduling, customer-facing interfaces, and robust reporting - Focus on user experience enhancements and industry best practices - This is an RFI for market research and planning; no purchases or contracts will result directly from this request.

Description

The City of Phoenix is seeking information on current technologies for a Paratransit Scheduling and Dispatch System. The system should interface with the existing Clever Devices CAD/AVL system and aims to improve operational efficiency and rider experience while maintaining regulatory compliance. This Request for Information (RFI) is for planning purposes only and does not obligate the City to purchase. Vendors are invited to provide information to assist in future procurement activities.

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