City of Newport Beach PlanetBids #27-03

Newport Beach Solicits Software for Business License, Short-Term Lodging, and Tax Management

The City of Newport Beach Administrative Services Department - Revenue Division is seeking proposals for a comprehensive software solution to manage business license processing, short-term lodging permitting, and transient occupancy tax (TOT) reporting. - Government Buyer: - City of Newport Beach, Administrative Services Department - Revenue Division - Products/Services Requested: - Business License Processing Software - Must support application processing, annual renewals, automated workflows, billing, payment processing, compliance, and data migration - Short-Term Lodging Permitting Software - Must manage applications, renewals, suspensions, revocations, and agent accounts for approximately 1,550 permits - Transient Occupancy Tax (TOT) Reporting Software - Must support TOT collection from 21 hotel operators and 1,550 short-term lodging permits, including account management, return filing, payment processing, delinquency enforcement, and integration with Tyler-Munis financial system - Notable Requirements: - Customer-facing portal for online applications, renewals, and tax remittance - Integration with Tyler-Munis financial system - Data migration from existing systems - Robust insurance coverage (general liability, cyber liability, professional liability, technology E&O, and crime coverage) - Completion of a detailed third-party security questionnaire - Proposers may submit for one or more of the three service areas; multiple awards possible - OEMs/Vendors Mentioned: - No specific OEMs mandated - Potential interested vendors include: 3Di, Allied Solutions, Avenu Insights & Analytics, Civic Review, HdL Companies, TruePoint Solutions

Description

The City of Newport Beach is seeking proposals from qualified vendors to provide software solutions for business license processing, short-term lodging permitting, and transient occupancy tax reporting. The software should support business license application processing, annual renewals, short-term lodging permitting and management, and transient occupancy tax collection for short-term rentals and hotels. The contract is proposed for three years with options for two additional one-year renewals. The City may make multiple awards and proposers can bid on one or more of the three service areas.

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