Tarrant County Ionwave #F2027003

Annual Maintenance for FLIR Video Management System – Tarrant County

Tarrant County is seeking an annual maintenance contract for its FLIR Video Management System (VMS) deployed across county buildings. - Government Buyer: - Tarrant County Purchasing Department (Fort Worth, TX) - OEMs and Vendors: - FLIR (Original Equipment Manufacturer) - Bidders must be FLIR Verified Authorized Resellers (VAR) - Products/Services Requested: - FLIR Platinum Support Service Agreement (SSA) for the VMS - Includes software version upgrades, service packs, hot fixes, firmware updates, and system evaluations - Maintenance for 2,291 FLIR cameras and 50 archivers - Weekly on-site audits of the camera system - Quarterly preventive maintenance inspections - Emergency response within 3 hours; non-emergency within 24 hours - Unique/Notable Requirements: - Bidders must have at least one Latitude Enterprise certified technician (minimum one year of certification) - Strict documentation and reporting requirements - Compliance with Tarrant County's HUB policy - Firm pricing for the contract period - Award to lowest responsive bidder - Period of Performance: - 12-month base period with two 12-month renewal options

Description

Tarrant County is soliciting bids for an annual maintenance contract for the Forward Looking Infrared (FLIR) Video Management System installed at various county buildings. The contract term is 12 months from the date of award with options to renew for two additional 12-month periods. The contractor will provide FLIR Platinum Support Service Agreement including software updates, system evaluations, on-site audits, and timely response to service calls. Pricing must remain firm for the contract period, and the contract will be awarded to the lowest bidder meeting specifications.

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