Opportunity
Maryland Procurement Portal #93836
Maryland seeks third-party administrator for Member Assistance Fund Program
Posted
July 29, 2026
Identifier
93836
NAICS
524292
The Maryland Department of Service and Civic Innovation (DSCI) is seeking a qualified organization to serve as a third-party administrator for the Maryland Member Assistance Fund Program. - Government Buyer: - Maryland Department of Service and Civic Innovation (DSCI) - Scope of Work: - Third-party administration of a financial assistance program for eligible members in DSCI-supported programs - Key responsibilities include: - Application intake and eligibility review - Applicant communications and customer service - Fund administration and disbursement of approved assistance - Reporting and administrative support - Operation of a secure online application portal - Maintenance of confidential records - Compliance with DSCI policies and eligibility requirements - Products/Services Requested: - Administration services for the Member Assistance Fund (no specific part numbers or quantities) - Unique/Notable Requirements: - Secure online portal for applications - Confidential recordkeeping - Timely customer service - Adherence to detailed program policies and eligibility criteria - No specific OEMs or vendors are named in the solicitation - Award will be made to the offeror providing the best value to the State
Description
The Maryland Department of Service and Civic Innovation (DSCI) is seeking proposals from qualified organizations to provide third-party administration services for the Maryland Member Assistance Fund. The contractor will manage a financial assistance program for eligible members in DSCI-supported programs, including application intake, eligibility review, communications, fund administration, disbursement, reporting, and administrative support. The contractor must operate a secure online application portal, maintain confidential records, provide timely customer service, and comply with DSCI policies and eligibility requirements. Award will be made to the responsible offeror providing the best value based on evaluation criteria in the solicitation.