City of Sacramento PlanetBids #P2708131101

Sacramento Solicits Third-Party Administrator for Liability Claims Management

The City of Sacramento is seeking a qualified firm to provide Third-Party Claims Administration (TPA) services for its general and automobile liability claims. - Government Buyer: - City of Sacramento, Department of Human Resources - Risk Management Division oversees the program - Services Requested: - Comprehensive administration of general and automobile liability claims - Claim intake, investigation, and settlement processing - Regulatory compliance and reporting - Reserve management and trust account oversight - Litigation coordination and defense evaluation - Communication with excess insurance carriers - Maintenance of electronic claims records and claims management system - 24/7 emergency response capability - Support for electronic claim submissions - Access for City staff to claims data and reports - Notable Requirements: - Minimum five years’ experience handling public safety claims for large public entities in California - Claims management system must be accessible to City staff - Compliance with public records and retention requirements - Current system is managed by Sedgwick Claims Management Services (incumbent) - Contract Details: - Five-year term with options for two additional years - Not-to-exceed value of $2,500,000 - No specific OEMs or technology vendors are mandated; opportunity is open to qualified TPA firms

Description

The City of Sacramento is seeking a qualified Third-Party Claims Administrator (TPA) to provide comprehensive administration of general and automobile liability claims on the City's behalf. The contractor will manage all aspects of claims including intake, investigation, compliance, reserve management, settlements, litigation coordination, and communication with excess insurance carriers. The TPA will maintain electronic claims records, manage the City's claims system and trust account, prepare reports, and provide access to claims data while ensuring compliance with public records requirements. The contractor will also support the City by attending mediations, court hearings, and meetings, maintaining 24/7 emergency response capabilities, and providing professional claims expertise throughout the contract.

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