Texas DIR/ESBD #582-27-17369

TCEQ Solicits Maintenance and Support for Waters UPLC Instrumentation

The Texas Commission on Environmental Quality (TCEQ) Air Monitoring Division is seeking a contractor for maintenance and support of its Waters Corporation Ultra Performance Liquid Chromatography (UPLC) instrument and associated components. - Government Buyer: - Texas Commission on Environmental Quality (TCEQ), Air Monitoring Division, Air Laboratory - OEM Highlight: - Waters Corporation is the specified OEM for all covered equipment and services - Products/Equipment Covered: - Waters UPLC QDA detector - Binary Solvent Manager - System Sample Manager - Photodiode Array Detector - Column high temperature heater - Maintenance Coverage, FlexCHOICE, Carbon 14 (Waters Item#: 176600010) - Services Requested: - Annual maintenance and support agreement for Waters UPLC system - Troubleshooting, repair, and replacement parts (factory-certified) - Use of a VeriSign-certified remote diagnostic tool for real-time monitoring - Service initiation within 24 hours of call; completion within 3 working days - All necessary computer hardware, software, and equipment for service provided by contractor - Unique/Notable Requirements: - Contractor personnel must have at least one year of direct experience with Waters UPLC instruments - All parts and upgrades must be manufacturer-certified - Strict security and network requirements for remote diagnostics - Insurance requirements specified - Contract may be extended to cover additional similar items or locations

Description

This solicitation is for a service maintenance agreement for the Air Laboratory UPLC instrument owned by the Texas Commission on Environmental Quality (TCEQ). The contractor is required to provide competent personnel for troubleshooting, repair, and maintenance of the UPLC system and associated components. The service includes the use of a remote diagnostic tool, factory-certified repairs, and replacement parts under warranty. The contract period is from October 15, 2025, to August 31, 2026, with pricing firm for the initial term.

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