Opportunity

Maryland Procurement Portal #BPM058278

Maryland seeks third-party administrator for Member Assistance Fund Program

Posted

August 06, 2026

Respond By

August 19, 2026

Identifier

BPM058278

NAICS

524292, 923130

This opportunity is issued by the Maryland Department of Service and Civic Innovation (DSCI) for third-party administration of the Maryland Member Assistance Fund Program. - Government Buyer: - Maryland Department of Service and Civic Innovation (DSCI) - Scope of Work: - Contractor will manage a financial assistance program for eligible members in DSCI-supported programs - Key responsibilities include: - Application intake and eligibility review - Applicant communications and customer service - Fund administration and disbursement of approved assistance - Reporting and administrative support - Operation of a secure online application portal - Maintenance of confidential records - Compliance with DSCI policies and eligibility requirements - Products/Services Requested: - Third-party administration services for the Member Assistance Fund (1 contract) - Unique/Notable Requirements: - Secure, confidential online portal for applications - Timely customer service and communications - Strict adherence to DSCI policies and eligibility criteria - No specific OEMs or commercial vendors are named in the solicitation - Award will be made based on best value to the State per evaluation criteria

Description

The Maryland Department of Service and Civic Innovation (DSCI) is seeking proposals from qualified organizations to provide third-party administration services for the Maryland Member Assistance Fund. The contractor will manage a financial assistance program for eligible members in DSCI-supported programs, including application intake, eligibility review, communications, fund administration, disbursement, reporting, and related support. The contractor must operate a secure online application portal, maintain confidential records, provide timely customer service, and comply with DSCI policies and eligibility requirements. Award will be made to the responsible offeror providing the best value based on evaluation criteria.

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