Pasadena Opengov #2026-RFP-0318

Pasadena Solicits Mediation Services for Community-Police Pilot Program

This opportunity is for organizations to provide facilitative mediation services for the City of Pasadena's Community-Police Mediation Pilot Program. - Government Buyer: - City of Pasadena, City Attorney's Office - Services Requested: - Facilitative mediation services between community members and Pasadena Police Department personnel - Approximately 18 mediation sessions per year - Collection and analysis of participant and post-mediation outcome surveys - Coordination with city staff - Attendance at meetings with community organizations and police personnel - Unique/Notable Requirements: - Experience in law enforcement-related mediation - Demonstrated cultural and community responsiveness - Ability to handle both community-generated and internal department complaints - No OEMs or specific vendors are named, as this is a service-based solicitation - No products are being procured; the focus is on professional mediation services

Description

The City of Pasadena is seeking an organization with demonstrated qualifications in facilitative mediation, ideally in the law enforcement context, to provide mediation services for its Community-Police Mediation Pilot Program. The program aims to support the constructive resolution of complaints involving Pasadena Police Department personnel by fostering mutual understanding, improving communication, and building trust between the community and the Department. The selected organization will facilitate mediation sessions, collect participant surveys, complete post-mediation outcome surveys, and coordinate with City staff. The pilot program is expected to manage approximately 18 mediations per year and includes meetings with community organizations and police personnel.

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