City of Louisville Bonfire #RFP270010

Customer Flow, Queue Management & Digital Display System for Motor Vehicle Division (8 Locations)

The Jefferson County Clerk's Office in Kentucky is seeking proposals for a Customer Flow, Queue Management & Digital Display System (CFQMS-DDS) for its Motor Vehicle Division, which operates across eight branch locations. - Government Buyer: - Jefferson County Clerk's Office, Kentucky - Motor Vehicle Division (eight branch locations) - OEMs and Vendors: - No specific OEMs or vendors are named; opportunity is open to all qualified providers - Products/Services Requested: - Customer Flow, Queue Management & Digital Display System (CFQMS-DDS) - Quantity: 8 (one per branch location) - System must manage customer flow, queuing, and provide digital display functionalities - Unique or Notable Requirements: - Solution must be scalable and support multiple locations - Vendors must submit all documentation in PDF format, including vendor information, acknowledgements, preferences, W-9, and a detailed proposal - No set-aside or preference requirements specified - This procurement is open to all qualified vendors able to deliver a comprehensive customer flow and queue management solution for a multi-location government office.

Description

The Jefferson County Clerk’s Office is soliciting proposals from qualified vendors to provide a Customer Flow, Queue Management & Digital Display System (CFQMS-DDS) for its Motor Vehicle Division across eight branch locations. The solicitation is an RFP with an open date of August 5, 2026, and a close date of August 25, 2026. Vendors are required to submit various documents including vendor information, acknowledgements and preferences, W-9, and vendor proposal in PDF format. The procurement is managed by the Jefferson County Clerk department.

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