Nantucket County and Town Opengov #2026-IT-0712

Town of Nantucket Solicits Proposals for Cloud-Based VoIP Phone System

The Town of Nantucket Information Technology & GIS Department is seeking proposals for a comprehensive, cloud-based Voice over IP (VoIP) phone system to modernize communications across all municipal operations. - Scope includes design, procurement, configuration, testing, deployment, training, and ongoing support - System must: - Support hybrid and remote work environments - Integrate seamlessly with Microsoft 365 - Be scalable, secure, and compliant with industry standards - No specific OEMs or vendors are named; open to all qualified providers - Solution will serve diverse municipal entities, including public schools, nursing facilities, wastewater treatment, housing, and solid waste facilities - Responders must address all technical, management, and support requirements as detailed in the RFP

Description

The Town of Nantucket, through its Information Technology & GIS Department, invites qualified responders to submit proposals for a Town-Wide Voice over IP (VoIP) Phone System. The project aims to transition the Town to a modern, cloud-based VoIP system that supports hybrid and remote work, enhances communication, and integrates with Microsoft 365. The system must be scalable, secure, and compliant with industry standards. The project includes design, procurement, configuration, testing, deployment, training, and support phases. Responders should address all technical, management, and support requirements as outlined in the RFP.

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