SAM #70SBUR26R00000013

USCIS Seeks Specialized Lockbox Processing Services from JPMorgan Chase Bank, N.A.

US Citizenship and Immigration Services (USCIS), part of the Department of Homeland Security, is seeking specialized lockbox processing services for its Office of Intake and Document Production (OIDP): - Government Buyer: - Department of Homeland Security (DHS) - US Citizenship and Immigration Services (USCIS) - Office of Intake and Document Production (OIDP) - OEM and Vendor: - JPMorgan Chase Bank, N.A. (current and sole-source provider) - Services Requested: - Specialized Wholesale Lockbox Services - Collection, processing, and deposit of fees and applications for USCIS Benefit Forms - Support for 64 existing USCIS form types - Scalability to add new form types as needed - Compliance with over 50,000 business rules - Maintenance of required support levels for high-volume, complex processing - Notable Requirements: - Sole-source justification: Only JPMorgan Chase Bank, N.A. is currently capable of meeting all operational, technical, and scalability requirements - No physical products or equipment are being procured—services only - Contract will use a hybrid structure: Firm Fixed Price, Fixed Unit Price, and Time & Materials - Not subject to Trade Agreements; not a construction contract - All responsible sources may submit a proposal, but only JPMorgan currently meets the requirements

Description

1. This pre-solicitation notice is in accordance with RFO 5.101(c). This is not a Request for Quotation (RFQ), a Request for Proposal (RFP), or an Invitation for Bid (IFB). The Government is not soliciting quotes or proposals at this time.

2. Description:

USCIS intends to procure, on a sole source basis, a one-year contract for Specialized Wholesale Lockbox Services to support the collection, processing, and deposit of fees and associated applications for USCIS Benefit Forms.

3. Procedures for Award:

The Government intends to issue a Request for Proposal (RFP) and award a hybrid action: Firm Fixed Price, Fixed Unit Price, and Time & Materials contract. The award basis is anticipated to include Technical and Price. The Government anticipate to award on or about 15 December 2026.

4. Trade Agreements Language: Not Applicable.

5. Technical Data: Not Applicable

6. Construction Contract Information: Not Applicable

7. Statement Regarding Responsible Sources: All responsible sources may submit a quotation, bid, or proposal, as appropriate, which will be considered by the agency.

8. Competitive Status IAW RFO 5.101(c)(4)(vii): This procurement is executed as a sole-source acquisition with JPMorgan Chase Bank, N.A. The current USCIS Lockbox provider, JPMorgan, is the only lockbox provider that currently has the physical and system capacity to process the 64 existing form types, and the scalability to add new forms as needed, while following over 50,000 business rules and maintaining the level of support and service USCIS requires. Any attempt to divide or segregate the work among multiple providers would introduce unacceptable operational risk, disrupt continuity, and potentially jeopardize compliance with federal mandates and the agency’s mission.

9. Qualification Requirement: Must be authorized to supply the required items.

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