SAM #IHS1522763

Preventive Maintenance Services for Claims Processing Server at Chinle Comprehensive Health Care Facility

This opportunity seeks preventive maintenance services for a network server supporting healthcare claims processing at the Chinle Comprehensive Health Care Facility, part of the Indian Health Service (IHS), Navajo Area. - Government Buyer: - Indian Health Service (IHS) - Navajo Area Indian Health Service - Chinle Comprehensive Health Care Facility - OEMs and Vendors: - No specific OEMs or vendors are named in the documentation - Products/Services Requested: - Full preventive maintenance services for the network server handling 837 claims processing - Includes monthly maintenance, user training, and minimizing downtime - Supports electronic submission and correction of claims for Medicare, Medicaid, Veteran Administration, and private insurance - Unique or Notable Requirements: - Service must ensure minimal downtime for critical claims processing - Includes user training as part of the maintenance - Supports a range of payers (Medicare, Medicaid, VA, private insurance) - Prioritization of Indian-owned businesses under the Buy Indian Act - Compliance with HHSAR 326.606-1(b) for representation forms

Description

The Indian Health Service, Chinle Service Unit is issuing this sources-sought notice (SSN) to identify capable Indian-owned, economic enterprises – large (IEE) or small (ISBEE) – that can provide Revenue Cycle Management, a secure exchange data software solution to provide connectivity to the Medicare FISS (Fiscal Intermediary Standard System) and Direct Date Entry (DDEI) service, insurance verification/discovery, perform third-party Insurance claims processing for Medicare, Medicaid, VA and Commercial Payers, claims attachments and denial prevention analytics. This is a “Software as a Service” or “SaaS” where all the software applications used by CCHCF are “in the cloud” and a secure connection is made over the internet into the providers’ platform. The Period of Performance will be three years, (1) one-year base plus (2) year option periods. Refer to the attached Scope of Work.

Other capable firms are also invited to respond to this SSN. The Contracting Officer will consider responses for Buy Indian Act (25 U.S.C. 47) opportunities first, then for set aside programs under the Small Business Act (41 U.S.C. 3104).

The applicable North American Industry Classification System (NAICS) code assigned to this requirement is 518210 – Computing Infrastructure Providers, Data processing, Web Hosting, and Related Services with a small business size standard of $40.0m.

THIS IS NOT A SOLICITATION. Information collected from this notice is purely for market research only and will be used to determine the contracting office’s acquisition strategy including competition, set asides, and locating Indian-owned economic enterprises. Submission of any information in response to this market survey is purely voluntary. The government assumes no financial responsibility for any costs incurred in response to this request for information.

In accordance with FAR 4.203-1(b), offerors and quoters must be registered in System for Award Management at SAM.gov, at the time an offer or quotation is submitted and at time of award.

Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed services are invited to submit a response to this notice by 5:00pm MST on August 19, 2026, to Teola Autaubo, Purchasing Agent at teola.autaubo@ihs.gov with the subject line “SSN - IHS1522763. Your submission must include the following information, at a minimum:

1.Company Profile that includes: UEI, Name and Address, Primary POC information,business size and type of ownership, socio-economic status/participation such as 8(a),WOSB/EDWOSB, SDVOSB and HUBZone, identification of Native Americanownership, SAM.gov representations and certifications, and other related documentation.

2.A brief statement of the company’s capability that relates to the described governmentrequirement. Additional demonstration of capability may include current and pastperformance history for the same or similar requirement, established contracts such asGSA or VA Schedule, etc.

3.Indian-owned Small Business Economic Enterprises (ISBEEs) and Indian-ownedEconomic Enterprises (IEEs) must also submit a completed IHS IEE RepresentationForm (attached) in accordance with HHSAR 326.606-1(b).

Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

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