City of Dallas Bonfire #IFS AVI B700005

Dallas Love Field Airport Digital Survey Services Contract

This opportunity involves a five-month contract for digital public opinion survey services at Dallas Love Field Airport. - Government Buyer: - City of Dallas (local government) - Dallas Love Field Airport - Products/Services Requested: - Professional digital survey collection services - Conducting digital survey questionnaires to assess customer satisfaction - Data collection for Airport Council International (ACI), Airport Service Quality (ASQ), and general customer experience - Notable Requirements: - Service must cover various locations throughout the airport - Airport serves approximately 12 million passengers annually - Vendors must submit proposals, completed standard forms, signed insurance documentation, and a filled bid table response template - Emphasis on maintaining high service standards and compliance with insurance requirements - No specific OEMs or named vendors are mentioned in the solicitation - Focus is on service delivery and data analysis rather than hardware or software procurement

Description

The City of Dallas is soliciting bids for a five-month service contract to conduct digital survey questionnaires to determine customer satisfaction with Dallas Love Field Airport. The contract involves gathering data for Airport Council International (ACI), Airport Service Quality (ASQ), and Customer Airport experiences at various locations throughout the airport. Dallas Love Field services approximately 12 million passengers annually, and the surveys aim to help maintain high service standards. The solicitation includes requirements for submitting proposals, completed standard forms, signed insurance, and a filled bid table response template.

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