Massport #27-04

Somerville Mass Notification System RFP: Hosted Emergency Messaging Platform

The City of Somerville is seeking proposals for a hosted, high-speed mass notification system to deliver emergency and informational messages to residents. - Government Buyer: - City of Somerville, Procurement & Contracting Services Department - Senior Procurement Manager: Thupten Chukhatsang - Products/Services Requested: - Hosted, online mass notification system (subscription or lease) - Capabilities required: - Voice, SMS, and email messaging - Citywide and targeted (geo-coded) notifications - Multilingual support (at least 8 languages) - At least 15 authorized users - Message templates - 24/7 technical support - Implementation and ongoing subscription/support - Notable Requirements: - Vendors must have 10+ years of experience - Proven deployments for municipalities serving populations over 60,000 - Multilingual and geo-targeting capabilities are mandatory - No specific OEMs or part numbers are named in the solicitation - The anticipated contract period is three years, with possible renewal at the City's discretion

Description

This solicitation is for the procurement of a mass notification system involving subscription to a hosted online platform. The system will deliver emergency and informational voice, SMS, and email messages citywide or to specific geographic areas. The project may require experience with municipal deployments and multilingual capabilities. The contract is anticipated to commence on October 1, 2026, and complete by September 30, 2029. Proposals must be submitted by August 19, 2026, to the City of Somerville Procurement & Contracting Services Department.

View original listing