SAM #W911S7-26-R-A777

DHA Solicitation for SIP Trunking, DID Services, and SBC Hardware Integration

The Defense Health Agency (DHA) is seeking to procure SIP trunking and Direct Inward Dialing (DID) services to support its Electronic Fax system integration. - Government Buyer: - Defense Health Agency (DHA) - Products and Services Requested: - One Session Initiation Protocol (SIP) trunking service with 100 Direct Inward Dialing (DID) numbers - On-premises Session Border Controller (SBC) hardware delivery - Physical installation and basic configuration of the SBC - Activation of 16 concurrent SIP call channels and 100 DIDs (within 48 hours of SBC installation) - Remote implementation and configuration support (up to two hours, including troubleshooting) - Notable Requirements: - Integration with existing Electronic Fax system - Fiber connection to DHA's SBC - Fixed per-minute CONUS calling and commercial rates for international calls - Porting or acquisition of 100 DIDs - On-premises delivery and installation of SBC - Rapid activation timeline (48 hours post-installation) - No specific OEMs or vendors are named in the solicitation - Contract Structure: - 12-month base period with four one-year option periods - Firm-fixed-price anticipated

Description

The Mission and Installation Contracting Command (MICC) at Fort Leonard Wood, MO, intends to issue a solicitation for commercial Direct Inward Dialing (DID) and Session Initiation Protocol (SIP) trunking services in accordance with the Federal Acquisition Regulation (FAR) Part 12, Acquisition of Commercial Items.

The requirement is for the procurement of one (1) SIP trunking service with 100 DID numbers, including all necessary hardware, labor, and services to integrate with the government's existing electronic fax system. Services include the provisioning of 16 concurrent SIP call channels, porting of 100 DID numbers, and the installation of an on-premises delivery device. The resulting contract is anticipated to be a firm-fixed-price (FFP) contract with a one-year base period and four one-year option periods.

Oral Solicitation:

This acquisition will be conducted using an oral solicitation method. The government plans to conduct oral solicitations with interested and capable vendors between August 20, 2026, and August 28, 2026. The award will be made to the offeror that has the Lowest Price Technically Acceptable. 

Request for Information and Capability Statements:

Interested parties who consider themselves qualified to provide the above-listed services are invited to submit a capability statement. The capability statement should demonstrate the company's ability to meet the requirements outlined in the attached draft Statement of Work (SOW).

Please email all questions and capability statements to the contracting specialist, Ms. Faith Chaney, at Faith.A.Chaney.civ@army.mil. The subject line of the email should read: "Capability Statement for DID/SIP Services – [Your Company Name]". The deadline for submission of capability statements is 4:00 PM CST, August 18, 2026.

This is a pre-solicitation notice only. This is not a request for proposal or quotation and does not commit the Government to award a contract. The Government will not pay for any information or administrative costs incurred in response to this notice.

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