SAM #OMASITHFPMFD01

FDA HFP Konica Minolta Bizhub MFD Maintenance and Onsite Support

The FDA Human Foods Program (HFP), under the Center for Food Safety and Applied Nutrition, is seeking a contractor to provide maintenance and onsite support for up to 45 Konica Minolta Bizhub multifunctional devices (MFDs) across six locations. - Government Buyer: - Food and Drug Administration (FDA), Center for Food Safety and Applied Nutrition, Human Foods Program - OEM Highlight: - Konica Minolta is the sole OEM specified; all parts and services must be OEM-certified - Vendors: - Only Konica Minolta-authorized and certified service providers are eligible - Products/Services Requested: - Full-service flat rate maintenance for up to 45 Konica Minolta Bizhub 0, 4, and 8 model MFDs - Use of only new, OEM-certified parts (no grey-market parts permitted) - Onsite operational support, including device monitoring, supply requests, service coordination, and reporting - Preventive maintenance, repair, and provision of loaner devices as needed - Unique/Notable Requirements: - Local technician presence required for rapid response - Detailed service and usage reporting - Contract includes a base year (labor hour and time & materials) and a firm fixed price option year - Service must cover all six HFP building locations (including College Park, Laurel, Dauphin Island, and Bedford Park)

Description

The FDA Human Foods Program (HFP) is seeking to continue a maintenance agreement and obtain on-site support for current Konica Minolta (KM) Bizhub ‘4 and 8’ model MFD and new Konica Minolta Bizhub ‘0’ model MFDs between six HFP building locations. We are seeking a contractor with the manufacturer's specifications to include a base plus one option year. These MFDs are utilized in offices with high volume needs regarding the size and number of photocopies/prints/scans required for various document types. Due to budget cuts, HFP decreased MFD coverage in FY2025 under a one-year maintenance contract (NNG15SD39B) awarded in 2025. Coverage will now cover MFDs for 44 machines with only an OEM Manufacturer with Genuine Parts, Certified and Authorized as a Service Provider. Technicians should be authorized certified trained on OEM Konica hardware.

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