SAM #REQUIREMENTS-25-3455

NOAA seeks hosted SaaS services and support for Ex Libris Alma/Primo VE Library Platform and Modules

NOAA's Oceanic and Atmospheric Research Office of Science Support is seeking sources for fully hosted, vendor-managed SaaS services for its Ex Libris Alma/Primo VE library platform. - Government Buyer: - National Oceanic and Atmospheric Administration (NOAA) - Oceanic and Atmospheric Research Office of Science Support - NOAA Central and Regional Libraries - OEM Highlight: - Ex Libris (a Clarivate company) is the exclusive developer and provider of the Alma/Primo VE platform and all related modules - Products/Services Requested: - Core hosting, maintenance, and support for the Alma/Primo VE cloud-based library services platform - Includes system availability, maintenance, upgrades, patches, security compliance (FedRAMP-authorized infrastructure), and technical support - Support for existing modules: Alma Library Services Platform (production), Alma Sandbox (test/training), Primo VE Discovery Service, bX Recommender Service, Rapido Resource Sharing - Optional modules: - Esploro Research Services Platform (research management and integration) - Rialto Marketplace (acquisitions and vendor marketplace integration) - Specto Analytics (analytics and visualization tools) - Library Open Workflow (LOW) (low-code API workflow automation) - Alma Digital (digital collections management) - Alma Premium Sandbox (enhanced test environment) - Notable Requirements: - Services must be hosted on FedRAMP-authorized infrastructure - Continuity of service and compliance with federal security requirements are essential - All modules and services must integrate seamlessly with the Alma/Primo VE environment - No specific part numbers or quantities provided; all technical details referenced in the Statement of Work - Contract Structure: - Firm-Fixed-Price purchase order - 12-month base period with four 12-month option periods

Description

SOURCES SOUGHT NOTICE

Library Services Platform and Discovery System

NOAA Central and Regional Libraries (NCRL)

REQUIREMENTS-25-3455

This Sources Sought Notice is for market research purposes only and does not constitute a Request for Proposal or Quotation. It is not considered to be a commitment by the Government to award a contract nor will the Government pay for any information provided; no basis for claim against the Government shall arise as a result from a response to this Sources Sought Notice or Government use of any information provided.

Pursuant to RFO Part 10 (Market Research), the purpose of this notice is to:

Determine if sources capable of satisfying the agency's requirements exists. Determine whether the acquisition should utilize any of the small business programs in accordance with RFO Part 19.

Pursuant to RFO Part 6 and RFO Part 19, competition and set-aside decisions may be based on the results of this market research. This notice in no way obligates the Government to any further action.

Requirement: This notice is issued by the National Oceanic and Atmospheric Administration (NOAA) Western Acquisition Division (WAD) and NOAA Central and Regional Libraries (NCRL) to identify sources capable of providing the following:

The NOAA Library relies on the Ex Libris Alma/Primo VE cloud-based library services platform as its enterprise system for managing library operations, discovery, resource sharing, and related scholarly information workflows. Alma/Primo VE is a proprietary, vendor-hosted Software-as-a-Service (SaaS) platform developed, operated, and maintained exclusively by Ex Libris, a Clarivate company.

NOAA Library currently uses Alma/Primo VE as mission-critical infrastructure supporting NOAA staff, researchers, and partners across the agency. Continuity of service, compliance with federal security requirements, and vendor-supported maintenance are essential to uninterrupted library operations.

The Contractor shall provide fully hosted, vendor-managed SaaS services for the NOAA Library’s Alma/Primo VE system, including system availability, maintenance, updates, security compliance, and technical support.

Reference the draft Statement of Work for additional information.

A Firm-Fixed-Price purchase order is anticipated for award.

Anticipated Period of Performance: The anticipated period of performance is 1 February 2027 through 31 January 2028 which consists of a 12-month base period with four (4) 12-month option periods.

NAICS Code/Size Standard: The applicable NAICS Code is 513210 Software Publishers, and the size standard is 1,000 employees.

Submission of Information: Companies having capabilities necessary to meet or exceed the stated requirements are invited to provide information to contribute to this market survey/sources sought notice.

Responses shall be received no later than August 19, 2026 at 12:00 PM Mountain Time.

Interested parties: Need to be registered in the System for Award Management (SAM). Failure to submit sufficient detailed information may result in considering a company as not a viable source and may influence competition and set-aside decisions. Regardless of the information obtained from this Sources Sought Notice, the Government reserves the right to consider any arrangement as deemed appropriate for this requirement.

Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. No proprietary, classified, confidential, or sensitive information should be included in your response to this Sources Sought Notice. The Government reserves the right to use any information provided by respondents for any purpose deemed necessary and legally appropriate, including using technical information provided by respondents in any resultant solicitation.

After a review of the responses received from this notice, a pre-solicitation notice and solicitation may be published on the Governmentwide Point of Entry (GPE). It is the potential offeror's responsibility to monitor the GPE for release of any future solicitation that may result from this Sources Sought Notice. Responses to this Sources Sought Notice will not be considered adequate responses to any resultant solicitation.

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